FAQ (Frequently asked questions)
At Auto Rentals, we believe in simplicity, transparency, and getting you on the road fast. Below, you will find answers to the most common questions about our Rent to Own vehicle solutions.
1. About Our Service
Q: What exactly is Rent-to-Own?
Rent-to-Own means you rent the vehicle while making monthly payments, and at the end of the term, you become the owner. It is a simple, step-by-step process designed for people who want an affordable way to own a reliable car without dealing with complicated bank financing.
Q: How is this different from buying through a bank loan?
Traditional bank loans require extensive paperwork, high credit scores, and strict approvals. Our Rent-to-Own model is faster, more flexible, and open to people who might not qualify through banks—including self-employed individuals.
Q: Where is Auto Rentals based?
We are proudly based in Bloemfontein, serving customers across South Africa with quality vehicles and personalized service.
2. Qualification & Approval
Q: Who qualifies for Rent-to-Own?
Most people qualify! We help:
- First-time buyers
- Self-employed individuals
- Those with little or no credit history
- Anyone looking for a simple, affordable way to own a car
Q: What documents do I need for approval?
Typically, you’ll need:
- A valid South African ID
- Proof of residence
- Recent bank statements or proof of income
- Driver’s license
Q: How long does the approval take?
In most cases, you’ll get pre-approval within 24 hours after submitting your documents.
Q: Do I need to earn a minimum income to qualify?
No, affordability is assessed individually.
3. Payments & Terms
Q: How do monthly payments work?
Your monthly payment includes both the rental fee and the portion going toward your vehicle ownership. At the end of the contract, you own the car outright.
Q: Are there any hidden fees?
Absolutely not. Transparency is one of our core principles—what you see in your agreement is what you pay. No surprises.
Q: Can I pay off the vehicle earlier?
Yes! Early settlement options are available. Many customers choose to finish the contract sooner if their finances improve.
Q: Is a deposit mandatory?
Yes, a deposit is required for all Rent to Own agreements.
4. Vehicles & Maintenance
Q: What types of vehicles do you offer?
We offer a wide range of quality, pre-owned vehicles—from small city cars to bakkies and SUVs—depending on availability.
Q: Are the vehicles inspected?
Yes. Every vehicle undergoes a full inspection and servicing before we hand it over.
Q: What happens if the car needs repairs?
You are responsible for standard maintenance, just like with a regular purchase. We can recommend trusted mechanics if needed.
5. Support & Next Steps
Q: How do I apply?
It’s easy!
- Browse our latest deals on the website.
- Click “Apply Now” and submit your details.
- Get pre-approval within 24 hours.
- Sign your agreement, pay your deposit and drive away!
6. Company Principles
At Auto Rentals, we promise to always deliver:
- Fast Approvals – so you can get on the road quickly
- Transparent Agreements – no hidden fees or surprises
- Support for Self-Employed Buyers – because everyone deserves mobility
- Quality Vehicles – inspected and reliable for everyday use